Enrollment Services Specialist
Job TitleEnrollment Services SpecialistAgencyTexas A&M UniversityDepartmentOffice Of RegistrarProposed Minimum SalaryCommensurateJob LocationCollege Station, TexasJob TypeStaffJob DescriptionOur CommitmentTexas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.
Embracing varying opinions and perspectives strengthens our core values which are:
Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who we areThe Office of the Registrar has the primary responsibility of maintaining academic records of all current and former students.
The Office of the Registrar has two priority goals:
to maintain a high quality of service to all who come into contact with the office, and maintain and protect the academic integrity of the student record in accordance with University, state and federal guidelines.
https:
//registrar.
tamu.
edu/ />What we want The Enrollment Services Specialist, under general supervision, counsels and provides degree evaluation and curriculum information to students, departments, and colleges.
Assists in facilitating workshops and training on use of the University Adjustment System (UAS), interpreting degree evaluations in Howdy/Compass, and preparation for graduation.
May supervise projects.
What you need to know Salary Range:
$35,568.
00- $38,833.
60; based on selected hire's qualifications Cover Letter & Resume:
A cover letter and resume are strongly recommended Required Education Bachelor's degree or equivalent combination of education and experience Required Knowledge, Skills, and Abilities:
Knowledge of degree requirements and student records maintenance Preferred Education &
Experience:
More than one year of professional experience in higher education Professional experience in a position with admissions, advising or student academic records duties Previous experience in a higher education office of registrar, financial aid, admissions, or advising Experience providing undergraduate degree advising in higher education setting Professional experience in the application of current university regulations and laws with respect to individual student records Preferred Special Knowledge, Skills, and Abilities:
Knowledge of student information systems, degree planning, and degree audits Ability to present information clearly and concisely Ability to work with sensitive information and maintain confidentiality Excellent written communication, analytical, interpersonal, and organizational skills Proficiency in Microsoft Office Suite, particularly, Word, Excel, PowerPoint and Outlook Proficiency in Banner 9 or other student information systems Knowledge of University Adjustment System specific to Texas A&M University Proficiency in Imagine Now or related document imaging software program Knowledge of the Undergraduate Degree Planner application Advanced knowledge of current university regulations, federal regulations, student rules, core curricula requirements, and state laws related to job responsibilities Knowledge of Texas A&M University policy and procedure Responsibilities Advising/Counseling - Assists in advising and counseling departmental advisors across campus on individual students' academic records to determine whether or not they have met all the academic and legal requirements for graduation.
Assists in responding to questions and counselling needs in person, via email, and over the phone from students, departments, and colleges pertaining to the students' graduation and provides solutions for problems encountered.
Assists with questions relating to the Undergraduate Degree Planner application, courses counting for financial aid disbursement, and available reports for all applications.
Degree Audit - Workflow Functionality - Assists in ensuring proper workflow functionality for requested course adjustments, additional curriculum requests, undergraduate curricular exceptions, graduate exceptions, and professional exceptions in the University Adjustment System (UAS).
Assists in maintaining workflow functionality with requests sent from the Office of Graduate and Professional Studies, the Law School, Qatar, and Galveston in Image Now.
Ensures proper approvals which are required are provided based on college and dean approval documentation for the university.
Interpreting/Maintaining Knowledge of Policies and Rules - Assists and participates in maintaining knowledge of current and upcoming state statutes as they pertain to student academic records.
Interprets and maintains knowledge of current university regulations, federal regulations, student rules, core curricula requirements, and state laws.
Assists campus constituency in application of these regulations and laws with respect to individual student records.
Graduation/Commencement - Assists in review of individual students' academic records to determine whether or not they have met all the academic and legal requirements for graduation.
Assists in making final determination on those students who will be graduating with honors and coordinates the imprinting of honors on the diploma.
Communicates deadlines and state policies to prospective degree candidates and campus constituents.
Assists in the production of the commencement program, ensuring accuracy of degree candidate information and ensuring degree candidates with directory information withheld are notified and not included.
Policy/Procedure Maintenance - Assists in maintenance of accurate documentation of processes and procedures for the Administrative Services Team in the Office of the Registrar, particularly procedures related to processes in the University Adjustment System.
Daily/Weekly Reports - Assists in working daily/weekly reports to ensure the accuracy of graduation applications, diploma fee assessment, and student curriculum information.
Also assists in working reports relating to directory information withheld for graduation, graduation requirements, and students pursuing a double degree.
Instructions to Applicants:
Applications received by Texas A&M University must either have all job application data entered or a resume attached.
Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application.
We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive.
Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Recommended Skills Administration Analytical Auditing Communication Confidentiality Consulting Estimated Salary: $20 to $28 per hour based on qualifications.
Embracing varying opinions and perspectives strengthens our core values which are:
Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who we areThe Office of the Registrar has the primary responsibility of maintaining academic records of all current and former students.
The Office of the Registrar has two priority goals:
to maintain a high quality of service to all who come into contact with the office, and maintain and protect the academic integrity of the student record in accordance with University, state and federal guidelines.
https:
//registrar.
tamu.
edu/ />What we want The Enrollment Services Specialist, under general supervision, counsels and provides degree evaluation and curriculum information to students, departments, and colleges.
Assists in facilitating workshops and training on use of the University Adjustment System (UAS), interpreting degree evaluations in Howdy/Compass, and preparation for graduation.
May supervise projects.
What you need to know Salary Range:
$35,568.
00- $38,833.
60; based on selected hire's qualifications Cover Letter & Resume:
A cover letter and resume are strongly recommended Required Education Bachelor's degree or equivalent combination of education and experience Required Knowledge, Skills, and Abilities:
Knowledge of degree requirements and student records maintenance Preferred Education &
Experience:
More than one year of professional experience in higher education Professional experience in a position with admissions, advising or student academic records duties Previous experience in a higher education office of registrar, financial aid, admissions, or advising Experience providing undergraduate degree advising in higher education setting Professional experience in the application of current university regulations and laws with respect to individual student records Preferred Special Knowledge, Skills, and Abilities:
Knowledge of student information systems, degree planning, and degree audits Ability to present information clearly and concisely Ability to work with sensitive information and maintain confidentiality Excellent written communication, analytical, interpersonal, and organizational skills Proficiency in Microsoft Office Suite, particularly, Word, Excel, PowerPoint and Outlook Proficiency in Banner 9 or other student information systems Knowledge of University Adjustment System specific to Texas A&M University Proficiency in Imagine Now or related document imaging software program Knowledge of the Undergraduate Degree Planner application Advanced knowledge of current university regulations, federal regulations, student rules, core curricula requirements, and state laws related to job responsibilities Knowledge of Texas A&M University policy and procedure Responsibilities Advising/Counseling - Assists in advising and counseling departmental advisors across campus on individual students' academic records to determine whether or not they have met all the academic and legal requirements for graduation.
Assists in responding to questions and counselling needs in person, via email, and over the phone from students, departments, and colleges pertaining to the students' graduation and provides solutions for problems encountered.
Assists with questions relating to the Undergraduate Degree Planner application, courses counting for financial aid disbursement, and available reports for all applications.
Degree Audit - Workflow Functionality - Assists in ensuring proper workflow functionality for requested course adjustments, additional curriculum requests, undergraduate curricular exceptions, graduate exceptions, and professional exceptions in the University Adjustment System (UAS).
Assists in maintaining workflow functionality with requests sent from the Office of Graduate and Professional Studies, the Law School, Qatar, and Galveston in Image Now.
Ensures proper approvals which are required are provided based on college and dean approval documentation for the university.
Interpreting/Maintaining Knowledge of Policies and Rules - Assists and participates in maintaining knowledge of current and upcoming state statutes as they pertain to student academic records.
Interprets and maintains knowledge of current university regulations, federal regulations, student rules, core curricula requirements, and state laws.
Assists campus constituency in application of these regulations and laws with respect to individual student records.
Graduation/Commencement - Assists in review of individual students' academic records to determine whether or not they have met all the academic and legal requirements for graduation.
Assists in making final determination on those students who will be graduating with honors and coordinates the imprinting of honors on the diploma.
Communicates deadlines and state policies to prospective degree candidates and campus constituents.
Assists in the production of the commencement program, ensuring accuracy of degree candidate information and ensuring degree candidates with directory information withheld are notified and not included.
Policy/Procedure Maintenance - Assists in maintenance of accurate documentation of processes and procedures for the Administrative Services Team in the Office of the Registrar, particularly procedures related to processes in the University Adjustment System.
Daily/Weekly Reports - Assists in working daily/weekly reports to ensure the accuracy of graduation applications, diploma fee assessment, and student curriculum information.
Also assists in working reports relating to directory information withheld for graduation, graduation requirements, and students pursuing a double degree.
Instructions to Applicants:
Applications received by Texas A&M University must either have all job application data entered or a resume attached.
Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application.
We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive.
Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Recommended Skills Administration Analytical Auditing Communication Confidentiality Consulting Estimated Salary: $20 to $28 per hour based on qualifications.
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